For Professionals
Making a Referral
Oranga Tamariki
0508 326 459
Lines are open 24/7, or you can email us at contact@ot.govt.nz
Get in touch if you think a tamaiti or rangatahi may be:
- suffering from ill-treatment, abuse or neglect
- experiencing abuse but you’re not sure if you should be concerned, and want advice, or just to talk things through.
Learn more about identifying signs of abuse.
We’ll need some information from you when you make a report of concern. Learn more about making a report of concern.
NZ Police
Te Puaruruhau Assessment Referrals
Te Puaruruhau welcome contact from whānau, Health Professionals, Police, Oranga Tamariki – Ministry for Children and the public, for children and young people aged 0 to 18 years with disclosed or suspected physical or sexual harm.
Contact Details
Starship Child Health, Central Auckland
Main reception: (09) 307 2860
Duty Phone (8.00am to 4.30pm): 021 492 365
Gateway Referrals
Gateway Referrals are accepted exclusively from Oranga Tamariki – Ministry for Children.
For Immediate Danger
Call 111
if a tamaiti or rangatahi you know is in immediate danger
Not safe to talk? Stay on the line.
Without talking, follow the instructions and menu prompts. Press numbers and buttons when asked.