For Tamariki & Rangatahi

I have had an unwanted sexual experience in the last 7 days

We are so sorry that something has happened to you that was not okay.

If you haven’t already, tell a safe adult – you don’t have to deal with this on your own. Check out our Helpful Websites section for additional support options.

If you are in Auckland and still within 7 days from this unwanted experience occurring, you can be seen at Te Puaruruhau (24/7) and will be offered an appointment with one of our trained and experienced doctors and nurses. With your consent they can do a Medical Examination Kit (MEK).

If you are outside of Auckland there are doctors, nurses and teams across the country who are trained across the country.

You might want to talk with the police; they will be able to talk you through your options and offer additional support. If you’re unsure about reporting to the police just yet, but would like to be seen by our health service, we can still offer a Police Medical Examination Kit (MEK), and will hold onto it until you are ready to consent to it being handed to the police.

In Immediate Danger?

Call 111

if you’re in an emergency

Not safe to talk? Stay on the line.
Without talking, follow the instructions and menu prompts. Press numbers and buttons when asked.

At your appointment

You will be seen by either a nurse, doctor or health social worker, or a combination of these team members. They will explain who they are and their roles, how the appointment might look, how long it might take, and give you a few options to help you decide on what you want for your health and well-being. They will talk about your confidentiality and the limits around this.
You will spend at least a few minutes on your own with one of these people as there are some personal and private questions you may be asked.

Some of the other things that might be offered may be a blood test, sexual health screening and education, contraception information, physical examination, ACC claim and clinical photography. If you have any health worries about your body please share these with the medical team.

We have kitchen facilities and kai available.

After your appointment

If you had anything sent off to the lab for testing, the nurse will contact you in a few days after your appointment to give you these results. A follow up appointment may also be offered. If you have any questions that you weren’t able to ask at your appointment or thought about afterwards please contact one of the team members you saw.
girl blowing bubbles

Mātau ā-wheako

“I was in shock.  I just wanted to go home or run away.  If I didn’t have the support I don’t think I could have gone through the process of dealing with all of this.  I wasn’t sure I could cope, everything hurt and I just felt sick. The doctor was so kind, and when the nurse asked if I wanted to talk with the police I said no and she was still kind.  During the appointment I felt a bit stronger and safer and changed my mind, they were all just there to tautoko me at my own speed.  Looking back they were trying to give me back some control of my own body, I think that was the start of my healing journey”

For Rangatahi / For Young People

Helpful Websites

Safe to Talk Logo

Safe to Talk

24/7 sexual harm helpline offering free confidential contact with trained specialists. Safe to Talk can also connect you to support services in your community.   

Visit website

Youthline Logo

Youthline

24/7 helpline service is available for any young person in New Zealand, or anyone who is supporting a young person. We are happy to chat with parents, grandparents, friends, whānau, teachers, coaches and more.  

Visit website

Help Logo

HELP Auckland

HELP works to support survivors of sexual abuse – and crucially, to prevent sexual abuse from happening. Our specialist team is trained in crisis support, counselling, psychotherapy and advocacy – and we’re here for you when you are ready.

Visit website